We have a 5-day return policy, which means you have 5 days after receiving your item to request a return however please remember that the items we sell are used, antique, handcrafted, upcycled, etc, and are not offered in brand new condition. However, we take great care to describe things accurately and we take very decent pictures to help you determine suitability for your purposes.
Due to the high costs associated with preparing, exporting, and delivering larger items such as Wood Stoves And Furniture We do not offer returns on these items.
Smaller Items may be returned at our discretion. To be eligible for a return, the item must have been grossly misrepresented in the description. All return postage and associated fees will be at the buyer's expense.
If there is a problem with your item, you can contact us at email@example.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, such as Wood Stoves, Furniture, and Large item that require Import Documentation / Brokerage / Duty & Border Crossing Fees to deliver.
Unfortunately, we cannot accept returns on sale items.
Due to the costs and added fees associated with cross-border shipping, we do not accept exchanges.